The S925 Moissanite Double Hola Ring radiates elegance with its modern yet timeless design. Featuring a stunning moissanite centerpiece that catches the light from every angle, the ring's double-band structure adds a unique twist, symbolizing unity and infinite connection. Its sleek lines and refined craftsmanship make it a versatile piece, perfect for both daily wear and special occasions, blending sophistication with contemporary charm.
1. How long will it take to receive my jewelry?
Delivery time = Processing time + Shipping time.
Processing time varies by product. Some popular styles can be shipped in 2-3 days (excluding Sundays and holidays), while engraved or custom orders may take 15-20 business days.
Shipping time depends on the shipping method you choose. For more information, please check Shipping and Delivery.
* If you choose to pay by credit card or PayPal, the order confirmation will be in real time on our website.
* Once the order is shipped, you will receive a tracking number and a shipping confirmation email.
2. Where do you ship to and how much does it cost?
Standard Shipping (7-15 business days)
Standard shipping is free.
Express Shipping (6-10 business days)
You need to pay $12.99-15.99 for express shipping.
We offer free standard shipping worldwide. Standard shipping is free.
3. Where can I receive my order?
It can be sent to the address of your choice (home, work, etc.).
Once your order has been shipped, you will receive a tracking number and a shipping confirmation email.
4. Can the country of delivery be different from the country of purchase?
No. The country of delivery must always be the country of purchase.
5. Can I track my order?
Of course you can. In the "My Orders" section of "My Account" you can check the status of your order. If you are not registered, click on the "Order Information" link in the confirmation email sent to you to check the status of your order.
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If you have any questions about the status of your order, please contact us:
Email: service@thex3shop.com
Ring Size Guide
This is a chart that will be extremely helpful for you to determine the ring size that you need. You can either make use of a tape or a small piece of string to measure the area that will be occupied by the ring. When it becomes a complete circle, make a mark on such string. This will be helpful for you to compare with the chart that is mentioned below.
| Inside Diameter | Inside Circumference | SIZE | |||||
|---|---|---|---|---|---|---|---|
| MM | MM | US / Canada | UK / Australia / South Africa | France / Germany | Italy | Spain | Japan |
| 14.1 | 44.2 | 3 | F | 44 | 4 | 4.5 | 4 |
| 14.5 | 45.5 | 3.5 | G | 46 | 5 | 5.5 | 5 |
| 14.9 | 46.8 | 4 | H | 47 | 6 | 7 | 7 |
| 15.3 | 48 | 4.5 | I | 48 | 8 | 8 | 8 |
| 15.7 | 49.3 | 5 | J-½ | 50 | 10 | 9.5 | 9 |
| 16.1 | 50.6 | 5.5 | K-½ | 51 | 11 | 10.5 | 10 |
| 16.5 | 51.9 | 6 | L-½ | 52 | 12 | 12 | 11 |
| 16.9 | 53.1 | 6.5 | M-½ | 53 | 13 | 13 | 13 |
| 17.3 | 54.4 | 7 | N-½ | 54 | 15 | 14.5 | 14 |
| 17.7 | 55.7 | 7.5 | O-½ | 56 | 16 | 16 | 15 |
| 18.1 | 57 | 8 | P-½ | 57 | 17 | 17 | 16 |
| 18.5 | 58.3 | 8.5 | Q-½ | 58 | 18 | 18.5 | 17 |
| 19 | 59.5 | 9 | R-½ | 59 | 20 | 19.5 | 18 |
| 19.4 | 60.8 | 9.5 | S-½ | 61 | 21 | 21 | 20 |
| 19.8 | 62.1 | 10 | T-½ | 62 | 22 | 22 | 21 |
| 20.2 | 63.4 | 10.5 | U-½ | 63 | 24 | 23.5 | 22 |
| 20.6 | 64.6 | 11 | V-½ | 64 | 25 | 24.5 | 23 |
| 21 | 65.9 | 11.5 | W-½ | 66 | 26 | 26 | 25 |
| 21.4 | 67.2 | 12 | X-½ | 67 | 27 | 27.5 | 26 |
| 21.8 | 68.5 | 12.5 | Z | 68 | 28 | 28.5 | 28 |
| 22.2 | 69.7 | 13 | Z+1 | 70 | 30 | 30 | 29 |
| 22.6 | 71 | 13.5 | Z+1.5 | 71 | 31 | 31 | 30 |
| 23 | 72.3 | 14 | Z+3 | 72 | 32 | 32.5 | 31 |
| 23.4 | 73.5 | 14.5 | Z+4 | 73 | 33 | 33.5 | 32 |
| 23.8 | 74.8 | 15 | Z+5 | 74 | 35 | 35 | 33 |
OTHER TIPS
1) *Measure your finger in warm temperatures at the end of the day.
2) *If your knuckle is a lot larger than the base of your finger,measure both the base of your finger and your knuckle and select a size between the two.
3) *When considering a wide band, move up a size from your measurement, for comfort’s sake.
Bracelet Size Guide
| Bracelet Length | Inches | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
|---|---|---|---|---|---|---|---|---|---|---|
| cm | 15.2 | 16.5 | 17.8 | 19.1 | 20.3 | 21.6 | 22.9 | 24.1 | 25.4 |
We have already listed some steps for you to choose your right size bracelets.
Step 1: Use the tape measure or a strip of paper to measure your wrist.
Just wrap the soft tape measure around the broadest part of your wrist and take note of the length. If you are using a plain strip of paper, mark your size with a pen or pencil then use a ruler to measure the length (The starting end of the paper must be at the base of the ruler and marked 0). That would be your wrist size.
Step 2: Add one inch, or 2.5 centimeters, onto this measurement to get the final length of your bracelets.
Please make sure there's enough space to tuck in 2 fingers as this is the space you need to add the charms. If you want to add less than seven charms, add 2 centimeters are ok. If you plan to wear eight or more charms, please add 3 centimeters. If you purchase a bangle, just choose the next size from your actual wrist measurement.
Notes:
1. A bracelet is perfectly sized when you measure your wrist tightly and add 2 or 3 cm.
2. If you are between sizes, ask yourself how you like to wear your bracelet. If you wear it tightly choose the smaller size and if you like to wear it loosely take the next size up.
3. Please be aware that when you receive a new bracelet it will feel stiff, which can make it uncomfortably tight. The bracelet will quickly soften and become more flexible as you wear it.
4. Bear in mind that the more charms you add to your bracelets, the tighter it will become.
Necklace Size Guide
| Necklace Length (Inches) | Necklace Length (cm) | Style Name | Body Position |
|---|---|---|---|
| 14” | 35 cm | Collar | Fits close to neck |
| 16” | 40 cm | Choker | Choker |
| 18” | 45 cm | Princess | Hangs at the collarbone |
| 20” | 50 cm | Matinee | Reaches just pass the collarbone |
| 22” | 55cm | Matinee | Falls at or just above the top of the bust |
| 24” | 61 cm | Opera | Sits around the center of the bust |
| 30” | 76 cm | Rope | Drapes below the bust |
SHIPPING
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are located. Orders processed here will take 7-10 business days to arrive USA. Overseas deliveries can take anywhere from 10-20 working days. Delivery details will be provided in your shipping email.
In general, there is no need to pay customs duties.
The shipping and processing times depend on the items you're ordering. The status of each product (in stock, back order or made-to-order) is indicated on each individual product page, as well as the estimated shipping date.
In Stock
Shipping timelines are usually within 2 business days from the date ordered.
Back order
We don’t have it on hand yet but it’s coming soon! Not to worry, you can still purchase it and your order will be added in queue to be fulfilled and shipped as soon as they are available! The estimated ship date is within 20 days.
Made to order
Once your order has been placed, we need to craft the piece since it’s being made specially for you, and can take a bit more time to be processed. The estimated ship date is between 10-35 days.
ORDER
We will send you an order confirmation email when you place your order successfully. All the info will be in the email. So please be sure the email address you left is correct.
We will send you a shipping email with the tracking no when we ship your order out. If you cannot track it, please reach out to us at thex3shop.com with your order number and the details, our customer service team will help you.
Kindly note that as our team works hard to get your order dispatched as quickly as possible, we may not be able to cancel your order upon request. Usually the order can be canceled before shipping except for the made to order items.
Note:
1、More than 12 hours after placing an order, cancellation of the order will be charged an order processing fee of 20% of the order amount.
2、Cancellation orders will not be accepted more than 2 days after the order is placed.
Feel free to reach out to us within 3 hours of placing your order and we will try our best to accommodate the change before the order is processed. Kindly note that as our team works hard to get your order dispatched as quickly as possible, we are unable to guarantee the change. Once the order is shipped, thex3shop is unable to change the address on our end but you can contact your local post office to submit special delivery instructions.
The email you received is sent by system automatically which shows the order you placed. We modify the order detail in shipping system. So please be assured.
RETURN
If you are not 100% satisfied with your clothing you are welcome to contact us within 14 days of delivery to request a return or exchange. Please email us at service@thex3shop.com and we will guide you through the process. Please note that any unauthorized returns will not be accepted. For more info please click here.
The returning shipping fee depends on your local courier.
Our warehouse will process your order within 4 days after receiving the return. When you ship it out please tell me the tracking no. Please do not use the tracking unavailable service.
Usually we will proceed the refund for you on Friday because our financial department usually refunds uniformly on Friday.
OTHER
According to our policy, only one coupon can be used in one order. But you can use a coupon with a gift card at the same time.
You can contact us through our contact page! We will be happy to assist you.
Mail: service@thex3shop.com
